Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Resolution Guarantee

  • Each ticket you post to the tech help crew will be answered within approximately 60 minutes. The regular inquiries will be replied to instantly. However, if the support question you have sent needs the help of a licensed administrator, we will send the ticket to him and will notify you about the hold–off.

  • Top quality support service
  • Top–class Tech Support Service

  • We give you 7 days a week customer help by using a turbo–fast ticketing solution incorporated into your Control Panel. You may email us all the time about any of the apps that come installed in advance on your virtual server, which include the desired Linux OS version, the server management panel and our in–house designed Web Hosting Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • Each section of the Web Hosting Control Panel that is provided at no cost with your VPS provides you with a built–in articles base. You’ll see a bunch of exhaustive how to articles and a selection of step by step video lessons that display all the standard website managing responsibilities. You can start using them by clicking the Help or Video buttons in the upper right part of each Control Panel section.