A 99.9% Server Uptime
We have set up our web hosting platform using dependable hardware and strongly modified software. Our system administrators have installed a customized version of Security–Enhanced Linux on our machines in order to ensure utmost security and reliability. We have installed several distributed denial–of–service protection devices in addition to highly efficient firewall programs to make sure our internal network is unassailable and safe.
All Linux web hosting plans come with a 99.9% server uptime guarantee. And no matter which datacenter you select, the guarantee stays unchanged.
A 99.9% Network Uptime
In order to supply an exceptional web hosting service, you can barely count on the default network configuration in a datacenter. We have set up our very own custom internal network in order to ensure a hypersonic connection speed with the outside world.
And thanks to this, no matter which data center facilities you opt for: our USA based data center, our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center or our Australia based data center, you can enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your cash on the line, you can’t feel truly safe. That’s why, with all our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel pleased with our hosting service or if you have to get a more powerful hosting solution, such as a Linux VPS web hosting or even a Linux dedicated servers hosting – we’ll give you your money back in full, with no obscure fees or return charges.
24/7 Technical Support
We’ve carefully selected each member of our 24x7 support team so that we can offer the very best customer support that you can possibly get. Each of our tech support engineers has several years of experience working with web hosting accounts behind his back, therefore they know what they are doing. What’s more, they are at your disposal 24/7/365 – you will be able to touch base with them whenever you want and they will get back to you ASAP.
Their average response time is less than 20 minutes, whilst with many other hosting providers you have to wait around for days. And we offer a 1–hour response time guarantee. Regardless of what happens, your enquiries will be responded to in under sixty minutes.