One-Hour Response Guarantee in Web Hosting
Our guaranteed max reply time for any trouble ticket that you submit or any e-mail that you send is just sixty minutes, even if you contact us on weekends and legal holidays. Whatever the essence of your question or issue might be, we will help you instantly and will provide you with the necessary information to solve any problem with your sites. The actual reaction time commonly doesn’t surpass fifteen to twenty minutes, which suggests that you can forget about waiting for hours on end to get a problem resolved or what’s even worse – waiting around a whole day only to receive a response that more info is required whilst nothing’s sorted out. We will assist you in a timely fashion just because we understand just how valuable time can be in the dynamic Internet realm. The 1-hour reply guarantee is valid for any technical or billing enquiry that you might have connected to our Linux web hosting.